In Europe J.D. Power specializes in the automotive industry. Our service portfolio includes advisory consulting services and proprietary engagements. Our consulting activities, which are controlled from the European headquarters in Munich include the definition of product specifications, implementation of vehicle evaluations from the customer perspective, and the improvement of service quality in retail. We represent the "voice of the customer" and strive to provide goal-oriented and individual advice based on our unique data, research and deep industry expertise.