Jack Dolan is Vice President, Product Quality Performance Improvement at J.D. Power where he leads activity leveraging data and insights to improve client product quality and business performance.

Mr. Dolan joined J.D. Power from Lordstown Motors Corp. where he served as Chief Engineer leading new EV Programs and Value Optimization activities. Prior to that, Jack was Executive Vice President – Americas for A2Mac1 LLC, a global automotive benchmarking firm. Previously, he spent nearly 33 years with Fiat Chrysler Automobiles in a variety of senior leadership roles in Product Development, Manufacturing, and Quality including positions as Chief Engineer, Architecture Line Executive, and Head of Advanced Engineering for the company’s North American portfolio.

Mr. Dolan holds a Bachelor of Mechanical Engineering from the University of Detroit, a Master of Science in Mechanical Engineering from The University of Michigan – Dearborn, and a Master of Business Administration from the Michigan State University Executive MBA Program.

Fabian Chowanetz is a Director in Automotive Consulting at J.D. Power Europe where he supports clients developing competitive advantages by integrating the Voice of the Customer into their strategic planning and product development.
Supporting the development of vehicles, components and interaction concepts for manufacturers around the globe, the focus of his work is on improving in-vehicle controls as well as user experience with digital user interfaces and services.

Prior to joining J.D. Power in 2016, Mr. Chowanetz worked at a German premium OEM in series development of digital instrument clusters and control elements, gaining interdisciplinary experience on vehicle development processes.

Mr. Chowanetz graduated in the field of Human Machine Interaction and holds a Dipl.-Ing. degree in Electrical Engineering from the Technical University of Munich, Germany.

He also holds a Certificate in User Experience from Nielsen Norman Group with specialty recognition in the fields of UX Management and UX Research.

Ritu Asthana is the Chief Marketing Officer at J.D. Power. She leads the company’s overall marketing strategy as well as the public relations, event marketing, digital and web marketing, thought leadership, industry marketing and brand licensing divisions for the company globally.

Prior to J.D. Power, Ms. Asthana served as VP of Marketing for Technicolor's Entertainment Services and Corporate Marketing divisions.

Ms. Asthana also has a long history working in the Technology Sector during her 14-year career at IBM. She was previously WW Director for IBM's Enterprise Marketing Performance division. During her time at Big Blue, Ms. Asthana's portfolio included regional, corporate and worldwide IBM leadership roles in the company's Software, Advertising, Corporate and Growth Market divisions. Her expertise is global -- having led teams responsible for marketing programs in the 100+ countries in which IBM operates and inclusive of a three-year international assignment.

Before IBM, Ms. Asthana worked for American Express in their Corporate Marketing division.

Ms. Asthana holds a bachelor’s degree in English from UCLA and an MBA in Marketing & Management from NYU (Stern School of Business).

Rochelle Matson is the Chief People Officer at J.D. Power. She is responsible for the company’s HR strategy, which is about enabling and inspiring our people to achieve extraordinary individual and business results.  She is accountable for the global HR function including compensation and benefits, recruiting and retention, organizational development, culture, diversity and inclusion strategies and programs, talent development, and acquisition and integration.

Ms. Matson joined J.D. Power in January 2017.  Prior to joining J.D. Power, Ms. Matson held various senior leadership positions at Broadcom.  While at Broadcom, she partnered with executives around the globe to drive HR, Corporate and Business strategies.  Ms. Matson was also the HR lead for some of the largest acquisitions in the company’s history.

Ms. Matson has over 25 years of HR experience including global, Fortune 500, high technology, and medical device sectors. Ms. Matson received a bachelor’s degree in Business Administration at California State University, San Marcos.

Bernardo Rodriguez is the Chief Digital Officer at J.D. Power. He is responsible for advancing J.D. Power’s digital and AI transformation and leads the company’s Technology, Artificial Intelligence, Research, Innovation, CX Solutions and Consumer divisions.

Mr. Rodriguez joined J.D. Power in 2017 from Huge, the global full-service digital agency, where he served as Managing Director of Strategy, partnering with Fortune 100 companies on the design and execution of product and brand strategies, enterprise transformation and innovation. Previously, he served as a Managing Director at Accenture, the global management consulting and professional services company, where he led the firm’s North American Digital Strategy Practice for telecommunications, media and technology. Earlier, Mr. Rodriguez served as Chief Digital Officer at Kaplan Test Prep, a top provider of educational and career services, where he was responsible for digital transformation in technology, data science, user experience, online learning, Kaplan publishing and innovation.

Mr. Rodriguez holds a bachelor’s degree of science in electrical engineering from Universidad Rafael Urdaneta in Venezuela and a master’s degree and Ph.D. in computer engineering from the University of Colorado. He is fluent in English and Spanish.

Keith Webster is President of Global Business Intelligence (GBI) at J.D. Power. He is responsible for setting the strategic direction and managing the growth and profitability of the division. GBI serves high growth verticals, including banking, wealth, insurance, utilities, technology,  telecommunications, healthcare and travel.

Prior to joining J.D. Power in 2015, Mr. Webster was president and CEO of Sector Group, Inc., a management consulting firm serving the software and information industry. Previously, Mr. Webster held a variety of positions in the financial software and information industry, including managing director at Interactive Data Corp., managing director at Dun & Bradstreet; managing director at Thomson Financial; vice president of strategy and business development at ADP Financial Information Services Corp., and director of product management at Data Broadcasting Corp.

Mr. Webster earned a bachelor’s degree in physics from The University of Chicago. He is alumnus of The Harvard Business School where he completed the Advanced Management Program.