About Us

Since 1968, organizations around the world have relied on J.D. Power as a trusted advisor for deep expertise in the industries we serve, advanced research science to drive insights, and a proven success record for driving results.

By analyzing the many aspects of the customer experience, J.D. Power can identify the multiple drivers of that experience, measure and understand the impact of those drivers, and help drive business results by monitoring and improving performance.

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Headquartered in Westlake Village, CA., J.D. Power is a global marketing information services company providing performance improvement, social media and customer satisfaction insights and solutions.

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